New customer information screen at Needham Market

Published on: Friday, 23 January 2015
Last updated: Wednesday, 5 October 2016

Abellio GreaterAnglia has today confirmed that it is to install a new, modern customerinformation screen at Needham Market station in Suffolk.

Needham Market is on the Ipswich toCambridge / Peterborough line and currently information concerning trainrunning is provided via a TV monitor style information screen. This is now tobe upgraded to a new style flat screen version with much clearer informationavailable for customers from this more modern equipment.

Abellio Greater Anglia has already improvedsignage at the station to make it clearer for passengers when any railreplacement bus services are operating and confirmation that the customerinformation screen is being modernised will help in further improving trainrunning information for passengers.

Paul Oxley, Abellio Greater Anglia’s StakeholderManager said: “We have had positive dialogue with local stakeholders at NeedhamMarket regarding our aspiration to improve customer information at the station,and I am really grateful for the helpful feedback that has been provided. Weare now delighted to confirm that we will be progressing plans to upgrade thecustomer information screen at the station to a new, modern version, improvingthe service we are able to offer our customers.”

Local stakeholders have today been informedof the plans to upgrade the customer information screen and the work will nowbe programmed for installation to take place in the coming months.