New waiting rooms open at Ipswich station

A new waiting room and First Class loungeat Ipswich rail station are benefiting passengers.

Abellio Greater Anglia has upgraded bothwaiting rooms with funding from Access for All to create easier access forthose with mobility issues.

The new waiting room on Platform 3 is now open and benefits from push-buttonautomatic doors and seating (both compliant with the requirements of theDisability Discrimination Act), a new train departure summary screen, CCTV,air-conditioning, new flooring and sofas, as well as redecoration in AbellioGreater Anglia colours.

Passengers can charge laptops and mobilephones and work while they wait with the addition of wall-mounted plug sockets.

The First Class Lounge on platform 2 hasalso been completely refurbished and a train departure summary screen,air-conditioning, new flooring and comfortable sofas, as well as redecorationin Abellio Greater Anglia colours.

Alan Trett, Area Customer Service Manager,said, “We are delighted with the results of the improvement work and passengerfeedback has been very positive so far. Investing in upgrades to stationsacross the network is extremely important to Abellio Greater Anglia,demonstrating our commitment to providing excellent facilities and service toour customers.”

Ipswich station is to benefit from furtherimprovements later in the year when work begins to redesign the stationforecourt, allowing better access for buses and taxis, and improve the bookinghall area, thanks to funding from the National Stations Improvement Programme.