Published on: Tuesday, 3 November 2015
Last updated: Wednesday, 5 October 2016
Abellio GreaterAnglia rail passengers can now, for the first time, purchase same day traintickets via an app and receive them straight to their mobile phones.
Theinnovative ticketing development means that passengers can now buy their ticket whenever andwherever they are, using an app on theirmobile phone.
Previously customers have been able topurchase Advance tickets and receive them on their mobile phones, and now thefacility has been extended to offer same day tickets to some of Abellio GreaterAnglia’s routes. More will be added after this initial roll out.
The new facility is available between:
- Southend, Wickfordand Liverpool Street for off peak tickets.
- Ely,Stansted Airport and all stations between Cambridge and Liverpool Street foroff peak tickets.
- Norwich,Stowmarket, Sheringham, Great Yarmouth, Lowestoft and London Liverpool Street for off peak tickets.
Peak tickets are also available for intermediate journeys. Tickets are valid for Abellio Greater Angliaservices only.
To use the new service, passengers simplydownload and install the Abellio Greater Anglia app, buy tickets and have themsent straight to their mobile phone. There is no need to print the tickets.
Customers receive a readable ticket and abarcode for checking and opening gates with their mobile phone.
Theticketing app is being supplied by Masabi and the Trainline. The Trainline willbe responsible for after-sales service, such as refunds.
Andrew Goodrum, AbellioGreater Anglia’s Customer Service Director, said: “As a forward thinkingoperator, Abellio Greater Anglia is pleased to introduce this exciting ‘nextgeneration’ ticket-selling technology which will make the ticket purchasingprocess more convenient and faster for our customers.”