Taking your bike to the station, on the train, and on rail replacement buses
At the station
On the train
On a rail replacement bus
Do you need to reserve a bike space?
For many of our journeys, you can simply hop on the train without reservation.
You will need to reserve a bike space for our Norwich and London Intercity services. These are trains which only stop at:
How to reserve a space
- You can make a reservation when buying a ticket on our website
- Call our customer relations team 24 hours ahead of your journey to arrange and amend bookings on 0345 600 7245 (option 8).
Spaces are allocated on a first-come, first-served basis.
How to collect your cycle space ticket
You can collect your reservation from one of our ticket machines. You'll get two printed copies, one to attach on your bike and the other one to keep for yourself.
Travelling to/from Cambridge, London Liverpool Street or Stratford?
Full-size bikes are not allowed on trains during these busy periods:
Secure cycle storage
For just £25 a year, you can leave your bike in our secure cycle storage for that extra piece of mind.
Benefits
- Covered by CCTV
- Personal Smartcard pass for easy use
- Fast, easy, controlled access to secure compounds
- 24-hour lighting
- Limited numbers available – exclusive to pass holders
How to get a pass
Use our dropdown below to see if your station has this facility, and to find out how to buy a pass. Hurry. There are limited spaces.
Help
We carry out regular reviews of bike security at our stations. Our cycle parking is protected by CCTV and new LED lighting. Many thousands of people park their bikes at our stations each year without a problem.
Always lock your bike, using one or two high-quality locks, such as a Sold Secure Diamond or Gold D-Lock, also known as a U-Lock. No matter how much your bike is worth, always choose the best lock you can afford.
Useful Info
- Join Bikeregister the UK’s national police-approve bike register and marking scheme.
- Tips for locking your bike and what do if its stolen
If your bike is stolen from one of our stations, please report it to the police as soon as you can. We can only give CCTV footage to the police so they can request CCTV footage from us as part of their investigation. Here's some tips on what to do if your bike is ever stolen.
Service | Full-size bike spaces |
---|---|
Intercity Mainline (Norwich-London Liverpool Street) | 6 - These spaces must be reserved in advance. |
Regional (Norwich-Sheringham, Great Yarmouth, Lowestoft, Cambridge/Stansted Airport; Ipswich-Lowestoft, Felixstowe, Cambridge, Peterborough; Marks Tey-Sudbury | 6 |
West Anglia main line (Cambridge, Bishops Stortford to London Liverpool Street; Hertford East line) | 4* bikes for every 5 carriages. |
Great Eastern main line commuter services (Ipswich, Colchester, Clacton, Walton-on-the-Naze, Harwich, Southend Victoria, Southminister - London Liverpool Street) | 4* bikes for every 5 carriages. |
Stansted Express | Sorry, no full size bikes are allowed on the Stansted Express service at any time. |
*There are certain times of day where full size bikes aren't allowed on trains arriving or leaving departing from Stratford, Liverpool Street or Cambridge.
Travelling beyond the Greater Anglia network?
For general information about travelling on trains with a bike visit the National Rail Enquiries website.