Customer Advice:
All lines have now reopened following flooding reported between Norwich and Brundall. Trains can run in both directions. However, short-notice delays, alterations and cancellations are expected until we restore our full timetable.
Greater Anglia tickets are being accepted on local First Bus services between Norwich and Great Yarmouth and Norwich and Lowestoft. For bus times, please click here.
Greater Anglia tickets are being accepted on local Sanders Bus services between Norwich and Sheringham. For bus times, please click here.
A limited Rail Replacement bus service, run by Angies Tours, Completely Travel and Sanders are in operation between Sheringham and Norwich, Lowestoft and Norwich and Great Yarmouth and Norwich. The location of the designated bus stop at your station can be found by using the following link and entering your station name, then click on the Local area maps:
http://www.nationalrail.co.uk/stations_destinations/default.aspx
Further Information:
Greater Anglia and Network Rail are sorry if your journey has been affected by this disruption.
Specific train service alterations are available at Journey Check.
Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.
If your journey with us has been delayed by 15 minutes or more, you may be entitled to compensation for a portion of your fare. For further details please visit Delay Repay.
An explanation of the common causes of delays - and what we're doing to reduce their frequency and impact can be found on Delays Explained.
Up to date information on Greater Anglia services can be found on our Live Map.